RE: Overpriced7 Jul 2025 10:27
Agree. Virgin Wines’ strategy is to grow its customer base by acquiring and retaining high-quality, loyal consumers who appreciate a curated, premium wine experience delivered directly to their door. This is not your £5 consumer. These are people who are interested in boutique, exclusive wines and expert recommendations. The brand boasts a high customer loyalty rate, with 71% of users likely to purchase again, and a strong emphasis on repeat purchase behaviour. They will be recreating a treat at home vs restaurant prices, not necessarily the cheapest wine on the shelf at supermarkets. The premium segment is growing within supermarkets too, albeit still smaller than the value segment.