SVR.L Regulatory News (SVR)

15 Dec 2006 07:00

15th December 2006 SERVICEPOWER TECHNOLOGIES PLC ("ServicePower" or the "Company") CONTRACT WIN ServicePower announces agreement with Empire Commercial

ServicePower's Field Service Solutions (FSS) Division, a provider of Web-based, automated job scheduling and warranty chain management services for service delivery and installation industries, today announced that it signed an agreement with Empire Commercial Ltd ("Empire") to provide outsourced installation and repair services for consumer electrical and white goods. This outsourcing contract is estimated to be worth in excess of ‚£800,000 revenue per year, based upon volumes from a year-long pilot, and means the FSS Europe business is expected to be operating at EBITDA profit on a month by month basis from January 2007.

Empire will outsource insurance inspections and repairs of both consumer electrical goods such as flat panel televisions and white goods such as washing machines. In addition Empire will outsource warranty inspection work.

Empire is the largest insurance electrical replacement company in the UK. Empire has now been in operation for over 20 years and has stated a turnover target this year of ‚£150 million. Empire operates the website www.EmpireDirect.co.uk supplying and servicing electrical goods throughout the UK. For more information, visit the Web site at www.empirecommercial.co.uk.

David Brisco, Chief Executive of ServicePower commented: "ServicePower's state of the art IT system allows Empire to manage outsourced service work as if they were managing their own service staff. We are proud that Empire, being an industry leader in the online shopping community, believes ServicePower can improve the customer service experience in this emerging market. It is also a further endorsement of our outsourcing offering which has underpinned our rapid growth in the European market."

ENDS

Contacts:

David Brisco, Chief Executive Officer Tel: 0161 476 2277

ServicePower Technologies PLC

Bobbie Hilliam Tel: 020 7071 4300

Evolution Securities Limited

Tom Moriarty / Laura Cocker Tel: 020 7651 8688

ICIS Limited

About ServicePower ServicePower offers tools that enable optimised service execution across the entire service network. With licenses sold covering over 30,000 service technicians, SERVICEPower is the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK, and Europe, allow companies to locate their employed field resources in the right geography, ensure they have the right mix of skills, and outside this geography to create a network of independent, authorized servicers. The routes for both the company field resources and the independent servicers are optimized by ServicePower's technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call centre services, and analytics for manufacturers, third-party administrators, and retailers across the U.S. ServicePower's customers include innovative, world leading companies such as Avaya Communication, GE, and Siemens. For more information, visit the Web site at www.servicepower.com.