Back below 15€. Refunds chaos continues10 Feb 2021 13:23
Though Ryanair continued to fly a number of its planned flights throughout the coronavirus pandemic, in recent months the Irish-carrier made the decision to slash capacity through until April.
Airline bosses have pointed to a drop in foot traffic as the main reason why they have cancelled flights.
In a press release, the airline stated there will be "few if any, flights being operated to or from Ireland or the UK from the UK from the end of January until such a time as these draconian travel restrictions are removed".
The cutbacks will also see the airline dropping its full-year traffic forecast from “below 35 million” to between 26 million and 30 million.
Earlier today, The Irish Travel Agents Association told the Oireachtas Transport Committee that it estimated consumers in Ireland are owed €20m euro in refunds - mainly from Ryanair - and blamed the airline for a "logjam" which has slowed the process of returning funds to customers.
ITAA CEO Pat Dawson said third party travel agents had dealt with Ryanair for the last 20 years, but that problems had only arisen with the start of the pandemic.
He said travel agents were engaging with Ryanair to try to clear the backlog, and were "working through verification and onerous paperwork" to be returned to the airline.
"It's not the travel agents or the consumer, it is slowed down by Ryanair," he said.