RE: Top ups anyone?15 May 2026 14:20
"I await their answer with some interest."
It appears there's more than the 10p that I'd be asking about. Ask them for a complete written accounting, step by step, of why it didn't fill until you called, why it was only 90% when you were able to do the rest yourself, why the price was what it was, etc. I'd be saying that when managing people's money, the only thing they can really sell is trust, and if they lose your trust, why should you stay? It looks like, through either malfeasance or mistake, you've lost some money here (not just your trading fee), and who knows what would have happened if you hadn't called?
You don't want this explanation verbally, you want it in writing. That makes them take it really seriously. Tell them if it's not satisfactory, if they can't convince you that they are going to handle this kind of transaction appropriately, that you'll need to look elsewhere.
Congratulations, though, on recognize a short-term selling opportunity and flipping a nice little profit. Even at the price it went through, this was a nice move for you.
I expected a bounce away from 8 the first time we got close. I wouldn't touch my core position but sold a quarter of my (much smaller) trading position as soon as we hit 7.90. Bought back in at 7.35 today. Kicking myself for not going with my instincts and doing at least half of my trading position. Oh, well, it's a nice little profit, even if "little" is the main word. Please be careful with your trading, though, if this is money you need for retirement. Good luck with it, though. You made a good move this time for sure!