Are we in the wrong share, can RBS keep up with the changing world?13 Aug 2019 10:45
I have resisted change, and in particular online banking, but a few weeks ago 'made the move . It made me realise that our banks are wasting money with their high street presence. I use a credit card for all daily expenditure, shops are starting to insist on it. I carry a £10 note but go weeks without breaking into it. My bank closed its branch which i don't miss. The banks should be doing more to get people online and then they can really cut their costs and improve the bottom line. The Old banks are too slow to change, are we in the wrong share?