RE: Look out for subscription share related selling29 Nov 2025 15:08
@the_shareminator - Further to your 17:12, I did of course speak to Interactive Investor. After putting me on hold for a considerable length of time, the very apologetic agent informed me that because I had topped-up by 20% on the 10th, being the final day for eligibility, my purchase wasn't actually recorded until the 12th, which invalidated that purchase for inclusion. I articulated my dissatisfaction and await the outcome of my formal complaint...
@BuggerTheBanks - Somewhere in the very confusing and muddled messages from Interactive Investor, you should have a form in which to state the number of subs you wish to take-up. The fact that you have that entry showing 0 indicates to me that they are still awaiting your instruction. My suggestion is that you call them and clarify, rather than fall foul of their persistent poor customer communications.
I'm gradually moving holding in my trading account to another provider. I had hoped that Interactive Investor would have by this stage gained a similar level of customer service and satisfaction that we enjoyed at The Share Centre, but alas, it hasn't happened...