RE: Sp30 Oct 2020 08:53
True, but Next were one of the online pioneers, they are clearly well ahead of the completion - M&S are catching up fast.
Also M&S have a better Christmas offering than Next, with the addition of Food, Wine, Flowers and Hampers.
I think that a lot of M&S customers will switch to online this Christmas and with the additional workforce that the company is employing at its distribution centres M&S look set to have a good Christmas trading period.
Also the click and collect service looks to be fully developed.