RE: Value for money26 Jul 2020 09:53
Talk2Much, this situation goes back a long way. The CWU (previously NCU) fought the government for many decades to bring RM employees the Ts&Cs that they currently enjoy and have improved the lives of many hundreds of thousands of people, not just the employees but also their families. The business was originally set up as a communications network for the benefit of the nation and even extended to British colonies. It was never set up as a profit making entity. Although privatisation had been talked about since the 1970s not even the staunchest Tory would dare go down that route for fear of the backlash from the public so when the Cameron/Cable government decided to go ahead it was always going to be a struggle due to the fact that the government wanted it to be a private company but still bound by the rules of nationalisation.
Yes, the staff wage bill is much higher per head than the competition (actually Germany wanted to bring in a minimum wage for all postal workers in 2008 but the EU High Court ruled it illegal later that year) but that's not the fault of the employees or the CWU.
Royal Mail employs around 160,000 staff which is around 0.6% of the entire UK workforce of around 26 million and as such employs a cross section of UK life so as well as thousands of hard working and dedicated staff there will sadly be a small minority of "shirkers" who will get disproportionately large publicity.
It is accepted by both RM and the CWU that change needs to happen and fast but unfortunately this journey should have begun way before 2013.
Incidentally, RM had parcel automation in the 1960s and a very good R&D facility in Swindon but it was downsized over the years by successive governments which has turned out to be very short sighted as we should have been ahead of the competition but as most government ministers are only in power for a short term they are only interested in short term gains.