RE: Saturday delivery’s16 May 2020 22:36
Wolves, I am pleased to learn that you have not yet had to deal with the probate service in you lifetime. Unfortunately they do not accept an uploaded will, it has to be the original one hence the need to use the mail. I am waiting for the grant of probate which is also sent via the mail and cannot be emailed. Also, many banks and institutions require an original copy of a death certificate which has to be sent and returned via the mail.
So, yes... I am waiting for a letter and not splitting hairs.
I extend best wishes to your parents and in-laws, who are obviously still alive.