RE: Hargreaves Landsdown2 Feb 2021 19:07
HL are a bunch of useless amateurs.
I initiated the transfer of my HL share account across to my Halifax account at the start of November. Just before Christmas I contacted Halifax to see what was going on - they'd repeatedly tried to get a valuation from HL to no avail and asked that I contact HL to chase them up.
After sending HL 5 (five!) messages via my account (all unanswered) I phoned them to complain. The chap I spoke to was helpful and agreed the situation was unacceptable etc. etc. and they would expedite the transfer, suggesting it would take just a day or two.
I then get a message via my HL account saying it'll take 5-6 weeks as they first have to contact Halifax to ensure they are capable of holding the shares to be transferred (Bushveld Minerals). What a load of ******! Oh well....
Anyway, if you have need to call HL, do as I did - their phone lines open at 8am so at 7:59:53am I pre-dialled their number excluding the last digit, watching the GMT website I dialled the last digit at 8am on the dot and got answered instantly!
I can highly recommend Halifax as they have been very prompt with any communication and their Webchat is good if you don't want to phone them.
Anyway, when will EUA be sold? GLA!