Member Info for Heatseeker77

Free cash outflow, excluding the impact of business exits1, of £54.0m (2024 outflow: £110.9m) reflecting strong improvement in cash generated from operations. Free cash outflow, includes £53m cost to achieve savings on cost reduction programme and £14m settlement with ICO following March 2023 cyber incident. Cash flow was positive towards the end of the year as expected

Free cash outflow, excluding the impact of business exits1, of £54.0m (2024 outflow: £110.9m) reflecting strong improvement in cash generated from operations. Free cash outflow, includes £53m cost to achieve savings on cost reduction programme and £14m settlement with ICO following March 2023 cyber incident. Cash flow was positive towards the end of the year as expected

Outlook for 2026

We are excited about our positioning in a strong market with significant opportunity ahead, leveraging the strong foundations we have put in place as the market and technology landscape continues to change and evolve

Capita is now a leaner business, focused on delivering scalable and repeatable solutions to customers utilising its technology partners and in 2026, we will be launching further AI-powered products which will make us more competitive, re-enforcing our right to win and more relevant to our regulated and public customers who are increasingly looking to benefit from AI solutions in a trusted environment

Reflecting good growth in Public Service and Pension Solutions, offset by challenges in Contact Centre, we expect the Group to deliver low single digit adjusted revenue1 growth in 2026 compared to 2025

Small decrease in adjusted operating margin1 reflecting continued challenges in Contact Centre and increased mobilisation costs in Pension Solutions and Public Service

We expect the Group to generate free cash flow, excluding the impact of business exits1 between £20m - £40m, with a cash conversion of 70% - 80%

Free cash flow1

£(82.1)m £(122.7)m

33.1%

Crow states FCF achieved by year end so sure AH will go into detail

Continued progress against strategic priorities to build a Better Capita

Delivered £250m of annualised cost savings, with a significant proportion being realised as AI and gen AI are further embedded throughout the business. Further opportunity to deliver greater value in Contact Centre business

cNPS improved to +31, up three points from 2024, the highest level since first measured by the Group in 2018

Recently launched Capita’s AI Catalyst Stack, an integrated platform leveraging technology from hyperscaler partners, reducing AI solution deployments from six weeks to days

Launch and scaled Capita’s Catalyst Lab as the mechanism to capture market and operational requirements, prototyping and solution scaling, 40 pilot products within the first nine months and 15 solutions now moved from concept to production

Agreed hand-back terms for final contracts in the loss-making closed book Life & Pensions business unit, concluding a key component of our Manage for Value strategy, and completed the exit from our Mortgage Servicing business

Settlement with the ICO relating to the Group’s 2023 cyber incident

Investing in our people, upskilling them for the future through our AI, data and technology academy

Both tech 100 and FTSE now positive and unlike shame-lasses claim earlier that the FTSE went below 10000 it DIDN'T 🤷🤦🤡

Interesting the UK and US markets recovering ground 🙌🙌🙌🙌😁😁😁😁

@Trisor 🤣😂 don't seem to have missed much apart from the shame-lass one logging in and out most of the day 🤦🤦🤦🤦🤷🤷🤷

Well coming back strong the single multi alias tosspot dingding is very quiet

Anyways get a re-rate be off to the races billion pound company and this will just build and build from here AH last gig....

Shamelasscabbage still nearly 6 figs up and obviously multiples you could only dream of RR and BTC 😁😁😁😁🙌🙌🙌🙌

Shamelass cabbage no black swan just the usual weak holders who are checking out before results and of course your paymasters MM using it as an opportunity to hit some stops imo

Shameless village nid10t you've got your prediction right twice in 4yrs now why bother your just here as a fully paid up troll and to disrupt for very lil £££ so just go - soz appears you have absolutely nothing else in your very very sad life

Say Adams is so much more realistic than yours how long you been banging on 🤣😂🤣🤣 225, 225, 225 loser

Numbskull is logging in and out again big day for the paid up titties

Shameless liar just reported FTSE at 10072 you have many alias who lie too but tell the truth fully paid up troll imo

Would say £12 bitcoin yum yum yum do you understand basic math?

Would say CDL 🤣😂🤣😂

Shameless village nid10t you've got your prediction right twice in 4yrs now why bother your just here as a fully paid up troll and to disrupt for very lil £££ so just go - soz appears you have absolutely nothing else in your very very sad life

Shamelesscabbage please try and remember who your logged in as - you doing a bad job sure your boss will be with holding your £1.40 today or which currency you get it in...

US market recovering well both the tech and 500