RE: Coming together nicely25 Nov 2020 11:44
Borac..you can't predict these things but many investments will take place before Lending and it could even be a case of "sell the news" by then. The FCA is one key battleground and its vital the regulator has confidence in the business. The new BOD now provide that which is why the latest non exec referenced 'stability and predictability' as the ambition. We will slowly put back trust both with the FCA and customers, though we will be less aggressive lending going forward with lower loan volumes particularly for a quarter or 2 as the new transformation officer builds the processes up to reflect the new risk appetite! Back on point, the SP will move well in advance of lending IMHO as confidence returns with lower complaints vol.