RE: Site25 Apr 2018 13:02
Yes most places don't invest in the IT infrastructure (as its a cost, and benefits are not immediately obvious) so the infrastructure gets past its sell by date. Staff get sick and leave, and knowledge walks out of the door, then when they try to do an upgrade (ie TSB) they hit problems, any of the big banks, Lloyds, Nat West, RBS, etc etc, will be facing the same problems ......