RE: Article15 Nov 2020 09:15
My concern is that if they ditch the css letter sorting machines before they get the parcel sorting machines fully up and running it will be a disaster. Contrary to what we read about letter volumes being insignificant, any postie will tell you we still get plenty of mail and if that all has to be hand sorted like it was 10 yrs ago offices will grind to a halt. At the moment not very much office resource is attached to manual letter sorting but if that were to change there would not be enough sorters to do letters and packets. Another positive aspect of the sequence sorted mail is that literally anyone with no experience of the walk can prep the mail in (even a line manager can do it, although as a very last resort!) Even if it's your own walk ,it still speeds you up a little bit. All that will be lost and as I said, we still get a lot of mail!
Something needs to be done regarding packets though as at the moment we simply can't cope and thats without black Friday events and before we even factor in Christmas cards which are forecast to be exceptional this year. The way we are now, the business if failing, it's costing massive amounts in overtime for those willing or able to do it and when they run out of willing and able posties the mail simply does not go out , sometimes for days. This can't be acceptable or sustainable, at some point we will get big fines for delivery failures ,if we're not already. This week for me, was the most hours i've done in a week in my 20 plus yrs at royal mail, 12 hrs overtime ,just for pressure on my own delivery and not working my day off either. Do the extra parcels pay for this? I haven't got those figures to tell you but the revenue for said parcel has to pay for it to be collected, sorted, transported, sorted again and then again, then transported by me and delivered, unless they're not in, then it has to be transported back to the office, stored until the customer picks it up or requests a re delivery (free of charge) in which case it gets transported and delivered again by me (unless they're not in again, it does happen) in which case the last two steps get repeated again..............you get a picture of how much profit a parcel has to make to 'pay it's way'.
It's not as black and white as 'we are handling never seen before volumes of packets so we must be making big profits'.