RE: BT Plus is magnificent !!!!4 Feb 2019 08:44
Hey Faults, you are right it is expensive. You have to have broadband and mobile with BT. BT plus then guarantees you the fastest service for. 4G and fixed line, as speeds increase you get upgraded. My mobile phone is a sim only contract, the data allowance automatically doubled as part of the package. If the fixed line broadband fails they send you a 4G hub in the post, which you plug into your router to give you unlimited 4G Access at home. Because I have BT mobile they they change the data allowance to unlimited too (you get a text message). This meant I didn’t need to wait for the 4G hub, I could make my phone a Wi-fi hot spot, this meant my Apple TV just switched automatically which gave becall my tv around the house back & then a couple of minutes later my security cameras, heating, plugs etc etc everything which uses the internet I thought it was fantastic. The whole house used the 4G internet connection all morning until the BB was fixed around midday without any worries. I used all the online tools with my smart phone to test and report the fault. Then used online chat to talk with customer service who were excellent, took less than 10 minutes in total from start to finish