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Whitebox Advisors LLC down to 0.16%
do not know were they are getting there shares from as only low Volumes traded
What acquisition twogood, stop talking rubbish
Only upcoming news we can bank on is q423 trading update
Followed by the acquistion expected in Q1.
Anyone know if Metro have started cost cut yet like opening hours at branches ect
Suppose next bit of news will be the mortgage book sale
It is neither for you to agree or disagree as you were not at the branch, I am relaying FACTS and my OBSERVATIONS not opinion when giving the information about my visit. As I was not at the branches that you visited how could I comment on the performance of those staff?
The Southend branch will only take same day appointments and on the day I visited in my opinion they were not doing enough to generate new business, and that's if I'm being polite, that is my opinion as someone that tried to become a customer of the bank, tried and gave up.
The fixed rate ISA can't be done online, it might be so for existing customers but not for me, why can this not be done online!?! I don't know of any other financial institutions where it has to be done in branch. I hold a number of accounts where there are no branches or where they have branches I have never needed to visit. I tried to open a savings account online but had issues as the software not recognising addresses, this can be seen in the TrustPilot reviews as a known issues. The issue with the banking app not working for existing customers I would not have known about unless I heard it from the counter staff.
I will say that in a crazy positive way that MB ONLY has 47% of their reviews as 1 star and 46% at 5 stars. Lloyds, HSBC and Barclays were well into the high 80% for 1 star reviews, MB are around 50% better in that respect.
Paragon PAG is a success story
https://www.ii.co.uk/analysis-commentary/stockwatch-taking-stake-challenger-bank-looks-good-strategy-ii530128
Metro could also achieve the same. No brainer for Gilinski, from this point cut cost is the way to go
Work*
Sorry NP.
I don't worry for the bank.
Sorry you had that experience at Southend. Perhaps a bad day?
Always had exceptional service in Borehamwood, Slough and Bradford branches of Metro Bank. We did our ISAs (late angain!) and some fixed rate renewals quickly and efficiently last week.
TG2D - Are there any more jobs going in the Metro Bank Covert P.R. Dept?.... might come out of retirement if so !
Don't agree visited branch in Reading job done in less than 30 minutes, pre booked appointment so no queuing, returned and completed..Could have done it on line in around 10 minutes.
I visited the Southend branch today to open an ISA and savings account, I gave my number and told I would be sent a SMS confirming my place in the queue, I was told I would receive a further text and the wait was 45-60 mins. I left the branch and returned 45 mins later, the gentleman that was ahead of me in the queue had not been seen, he queued for the counter and when seen he was told that he could wait or leave and that there was only 1 member of staff opening account. I had been aware of the member of staff being with the same individual for over an hour. I was sitting near the counter and a customer came in stating he had problems with the app and no December transactions shown, the staff member told him it was a known issue affecting numerous customers. After a further ONE hour, so 1 hr 45+ mins in total I gave up, when I went to cancel my name on the list using the link on the SMS my appointment time was shown as 1815 to 1850, the branch closes at 1800. During my time in the branch I saw 2 other person told that the waiting time to open an account was in excess of 2 hours, they left the branch as I did and the customer in the wait queue before me.
This is no way to run a bank, I have £90K to put into accounts, so if I and 3 others left today without opening accounts how much is bank losing invisibly, across all of it's branches?
This process should be online, MB are not a new bank, Starling, Monzo, Lloyds, YBS all have online opening.
During my conversation with the staff I mentioned they had bad reviews on Trust pilot, her response was "we get complaints all the time" Not an apology or we're improving things, just an acceptance they provide poor service. With the invisible loses this bank is having, the lack of online account applications and account apps not working properly I am taking my money elsewhere.
I do not hold shares in MB and never will, I use this site as I invest/trade in mining stocks, this entry is just to let you fellow investors know about why I and possibly others cannot use MB.
Glowki
Its only the marginal interest cost over the previous rate that matters and the bond itself has had a massive haircut so total interest costs incurred not much higher than previous. In addition we are on a much higher interest rare environment hence NIM margin much healthier.
Without the £100m gain from the sale of mortgages book,they cannot expand or even pay the annual 13% interest bill to bond holders..
Looks like the are going to bore people out of the shares.
Are Metro still trying to sell there mortgage book or is there no need now refinancing has been done.
Paragon Group. does not need to go far. manage this bank well, cut cost, metro could do well too
Non executive directors flogging shares at 38p is'nt going to fill investors with confidence....absolutely no self awareness with this board...
Am invested, primarily on owner wanting to protect/grow their investment. Dont trust them one bit. Still cant believe they got away with what they engineered.
And yer man frumpkin clearly said on investor calls previously that no capital raise was required, so you can't believe a word he says on that front
Sorry no, in the future they can dilute if they want, as long as they have go ahead from big money, the everyday investors don't matter
First good news will be confirmation of mortgage tranche agreed?
They wouldnt be able to do another capital raise/dilution again?
Working again @ 39p now....
Systems glitch like Oct hitting small cappers. Again.
https://www.telegraph.co.uk/business/2023/12/05/ftse-100-markets-news-live-thames-water-us-jobs/
Already said, bondholders/ shorts getting their money back from drops then increases
Just asking what on 35 trades can not see how they are doing that