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Good to see some progress at last with the signups, albeit it has started at a slower rate than expected.
I can, however, see one issue that needs to be resolved and if the management even looked at the BigDish App once they would be aware of it and probably do something about it. By management I mean Sanj in the UK and Bishop, Boer, etc in the Philippines and as this is a tech matter this is one for Manilla to address and not Sanj.
Of the 26 new restaurants, 19 are not offering any seats at all for the whole of today (Saturday). That's 11 of the 16 in Birmingham, 5 out of 6 in Leicester and 3 out of the 4 in Newcastle. Just for the record, I have checked and every restaurant is open for food today, with some closing at 9.30pm and 10pm and others open to 1.00am.
That is a dreadful waste of revenue for Big Dish as the weekends are the busiest times of the week by far. Friday night, Saturday evening and Sunday lunchtime probably accounts for about half of the average restaurants weekly revenue. Big Dish are getting very little of it.
Anyway, I have already mentioned in previous posts and what needs to be done to get these restaurants to offer discounted seats even at their busier times so I'm not going to repeat all that now.
Suffice it to say that Discoeat offers seats for every half hour for all opening times. There is not a "No seats available" option for the restaurants. The very busy times are discounted to 10% and if the restaurant really doesn't even want to do that then there is an option for people to book a table but at 0% discount. This still gets a booking fee for the platform.
Just to clarify and before anyone is rude about my post I should make it clear that I am here for the restaurant acquisitions and that this alone should be enough to move the share price up by many multitudes.
If the management has made a mess of it and the revenue is far short of where it should be that is not a problem for me and not anything I would worry about. The share price should rise on restaurants numbers alone and this should be quite enough for even the most greedy of investors.
However, there are implications with all these "No seats available" issues. It probably will slow down acquisitions. It could give the App a bad name as it doesn't look very good. It might provide problems for some chains who have consistent prices throughout the country. It could cause restaurants to delist as they are not getting any benefits without offering seats at their busiest times. Any competitors who move in on BigDish could and probably would steal a lot of restaurants away if they offer the owners/managers the chance to set their own full range of discounts - who is going to bother with a platform that doesn't give the restaurant the chance to offer any discounted seats during the busier times of the week and if two platforms are coexisting it will be the one with the weekend discounts that does most of the bookings. I'm sure there are others.
Do I care - not really as long as the nationwide rollout continues rapidly however a few small tweeks and this could be a far less worrying experience.
Could
would
should
Great post lol very worth while read
ART your comment: (It could cause restaurants to delist as they are not getting any benefits without offering seats at their busiest times.) Maybe the restaurants will prefer BigDish’s model to DiscoEat as they might not want to offer a discount sometimes. What if there are no seats available? It’s the restaurant that has full control of seats and discounts, in real time. If I was using the app as a business I wouldn’t want to feel forced to offer at my busiest times, when I’m working hardest, and have a restaurant full of activity. The app is a helper not a master.
In time there may be more discount options. If you scroll through discounts on the website (not app) then there options from 50% down to 10%. Although 10% doesn’t seem available yet I can’t imagine they would add that now if it wasn’t going to be a future option.
Hi ART
I agree with your post, Bigdish will want to get into the fri/sat/sun bookings for sure (if the restaurants will let them) i would imagine that after the rollout when we have sufficient numbers that we will tweak the discounts available and have the 10% 15% etc.
Although its a criticism of Bigdish now, you have put it across in a constructive way so i dont think theres anything wrong with your post.
There are many tweaks to be had along the way, lets hope Bigdish have it on their agenda and get them sorted in good time.
Is anyone else wishing their weekend away like me, Monday cant come soon enough! What city is going to be added next? Will there be more added to the existing PF?! Exciting times! : )
The USP of the app is the restaurants are in full control. Restaurants only use when they want to put bums on seats.
If a restaurant has problems getting the required covers on a Friday or Saturday evening they are in trouble.
The whole idea of the app is it helps to fill restaurants during slack periods. The revenues will come from that, not putting bums in seats at peak periods.
If you ran a business that is geared around putting bums on seats in restaurants across the UK and realised you could significantly enhance your offering by buying a business that had cornered the market for putting bums on seats during slack periods. What would you do?
Would you buy Bigdish or let a competitor buy and dominate the market? To keep market share you would need to act.
Bigdish will shock us all, just when you least expect it.
The more I look at it the more it looks as if Discoeat may have copied the way the discounts are done on BigDish Manilla. Eatigo do it differently and don't always do the 10% discount in the evenings while BigDish Manilla seem to do this a lot.
I've added a link to one of the restaurants below. Not sure if it will open or not - give it time as it's a bit slow.
Anyway for next Saturday 21st Sept the restaurant, Senor Pollo, is open from 11.30am until 11.00pm. The first half hour slot is a 30% discount, followed by 4 at 20%, 1 at 30%, 1 at 50%, 2 at 30%, another at 50%, 2 at 40%, then 5 at 10%, 2 at 15%, 4 at 30%, and a final slot at 50% discount. It looks great - much better than a solid block of 25% discounts. And not a single "No seats available" anywhere.
https://bigdish.ph/restaurants/senor-pollo/at/makati-city-702?timestamp=1568476800000
Greets - you need to think outside the box. There are slack periods on a Friday, Saturday and Sunday and not just on Monday-Thursday. Also if other yield management for restaurant companies are using this for every hour the restaurants are open, including BigDish Manilla, then that is the future. "No seats available" is firmly in the past. Second generation yield management is for booking anytime. Even the videos mentioned this recently. The manager from The Noodle Bar said "our regulars are using it all the time to book". That is going quite beyond the concept of "slack periods". Their regulars are going to eat there anyway. Now they can book with a discount.
Greets
If a restaurant is on the BigDish platform then the idea is to get all of their customers to book through the BigDish App/website. Busy periods/slack periods doesn't make any difference. If a regular, occasional or new diner is going to eat at one of the restaurants on the platform the objective is to get them to book through BigDish. That way BigDish get the booking fee. If they book with the restaurant and pay the full menu price Big Dish do not get a booking fee.
Where does it say that bigdish would get a booking fee if a diner books through the app at full price? Page 12 of the annual report makes it clear that they have 3 levels of cover charge based upon discount
1. 50% £1 per cover
2. 25%. £0.50 per cover
3. 2-4-1 £0.50 per cover
Wrong again Laza
Suggest you revisit your page 12, before people start picking up on your lies..
You say 25% discount = 50p (What a tit)
25% discount = £1 revenue for dish so a average table booking for 4 would equal £4 not a bad revenue stream imo
But let me guess you can do better
What's your company called again? lol
Sorry, you are right, I got those the wrong way round. It’s £1 for 25% and £0.50 for 50%
But that’s not the point of the post, where does it say they will get revenue for zero discount and for just booking through the app?
Obviously any bookings at less than a 25% discount will be £1 - or possibly more but certainly £1 minimum per person. Use your brain laddie.
Where does it say they don't lad ?
It doesn't does it
Off you go again posting false assumptions
Just when we get shut of Beeb Applesauce appears as Sauce goes AWOL Laza spills up
Not rocket science as they all have 3 things in common
All big drinkers
All obsessed with posting fake negative news
All appear to post around the same times day and night often into the early hours when topped up on cider
Lol. Just failed to mention it in the prospectus then.
Good luck proving that they do
Who do I have to prove that to lad ?
Ronald you are posting your ignoranus again, you cannot post a false assumption until the refered to assumption is proven true. Get a grip of yourself lad.
Hows the the head this morning alcosauce ?
On a more meaningful note looking forward to the launch of Manchester and Leeds this week
And the Birmingham TM hitting 30 restaurants (doing a great job only 2 weeks into the month)
Newcastle TM has a bit of catching up to do hopefully see 20+ on the platform for Newcastle by month end
Then the cherry London, great time to be a BigDish holder.
Are you insinuating I drink at work Trump?
Looks like the interest for shares didnt last long.
Sign ups may look okay initially but there will only be so many restaurant owners interested who have top ratings. Dish will have to either stall with sign ups or sign lower rates restaurants to keep adding imo
What a childish post Calamari.
And down they go
Yes Calamari,
Remember it's all about the Apples with cider Sid!
And here's me thinking it was all about the small amount of revenue Dish are taking at the moment.
Wrong again alcosauce it is currently about growth
Rapid growth
Hyper growth
UK roll out
All began start of September and 2 weeks in the signs are good
Great work behind the scenes to get to this stage
Pour yourself another sauce lad lots to celebrate here and lots more shortly to arrive.