I feel that the prospect of getting any chains on board has taken a big setback with Sanj demoted from payroll to consultant. He is three-quarters of the way out of the door now and I don't think he will be seeing any chains joining Big Dish.
I'll say it again - the Table Now app/website is far better than the Big Dish app/website. It is professional, the photos are in focus and look great and it is straightforward and easy to book whereas the Big Dish platform is difficult and amateurish.
Maybe Big Dish should just raise some more cash and then set up a customer calling telesales operation too and change to the Table Now format. £2.50 per person booking fee, or pay a monthly or annual fee for unlimited discounts. The customer pays the booking fee while the restaurants give the discounts. Sounds fair all round and will no doubt generate many times more revenue.
I still can't see that Big Dish can do anything to improve on the Table Now concept. The customer pays for the booking to unlock the offer and they are already giving 2 for 1, 25%, 30% and 50% discounts. From the perspective of the restaurant Table Now is better as the customer is paying for the booking.
Also I assume that Table Now has run a telesales campaign to target the potential customers and that helps to bring awareness of the App whereas the way Big Dish operates no-one has ever heard of them - hence why the revenue is almost non-existent.
It's a win-win situation for Table Now and a lose-lose for Big Dish.
In other words, as of today there isn't anyone even attempting to get any restaurant/pub chains to join the platform. There's just a consultant offering advice on how to go about it - but no-one to actually do it.
In fact, all the talk about getting restaurant chains to join the platform has been a lot of "carrots for donkeys" talk - and Big Dish are certainly good at that!!!!!!!!!!!!
One month ago it was: "Sanj Naha, will remain with the Company but in a new role where he will focus on the acquisition of restaurant groups and technology integrations with Electronic Point of Sale (ePOS) companies and other third party restaurant technology platforms with whom he has developed relationships with."
while today it is:"Sanj Naha, the Company's former CEO has entered into a consultancy agreement with the Company where he will advise on the acquisition of restaurant groups and technology integrations with Electronic Point of Sale (ePOS) companies and other third party restaurant technology platforms."
It just surprises me that the new CEO hasn't done a Proactive podcast as yet. He's missed a chance to talk a load of b*llocks and attempt to justify his over-promotion - ie from telesales manager to CEO.
Maybe Sanj should do one too to let the shareholders know how excited he is about his demotion and new role as Head of Acquisition of Restaurant Groups - oh, sorry I forgot he seems to have left, resigned or been sacked from that job and he has now just got a Consultancy
What really needs updating is the Major Shareholders Holdings part on the website. The shareholders do not even know who the 10% investor was in June and if they are still holding. Also are the ex-shareholders of Table Pouncer still holding and also how many shares have the directors got.
The directors here know the figures. They know that yield management for restaurants is a flawed concept because it doesn't bring in any revenue.
In the first year or two of Big Dish running a discount card scheme, the revenue was up to $250,000 per annum. Costs were roughly the same but the business was only in Manilla. Then when they converted to yield management, using the same restaurants, the revenue fell to less than $10,000 per annum but the costs were still roughly the same as before. That is ridiculous. This current concept just doesn't generate revenue.
The concept is in reality far from 'proven' and I don't think that it works or is likely to work. We shall see more when the Interim Results come out soon with revenue figures for the 6 months from 1st April until 30th September 2019.
The two problems with this concept are that firstly it doesn't generate enough revenue and secondly there needs to be a way of getting the customers to pay for the opportunity to get the discounted meal.
It doesn't work for the restaurant to both give the discount and pay the App for the customer and while it looks great for the diners it just doesn't make business sense. Also the fee to the restaurant has gone down and down to end up as 0.50p per person which is way too low for Big Dish to make any money.
There has to be a way to make the customer pay a booking fee in the same way that Table Now are running their App. The customers pay either a £2.50p per person booking fee, or a monthly or yearly fee. That way round the revenue is much higher - £2.50 compared to 0.50p - and the restaurant is happier and better off with the customer paying for the booking rather than themselves.
No wonder they have just employed ex-Table Now management to work for Big Dish as the Table Now concept is light years ahead of the yield management concept.
The very fact that the management have closed Big Dish Asia, lock stock and barrel, speaks volumes.
Monty and a few others keep posting that the 'concept is proven'. That is total nonsense. The management would not have closed down their Asian business if it was revenue generating and showed any signs of at some stage becoming profitable. For goodness sake the tech team are all still in Asia. And to run two businesses with one tech team is always going to be cost effective.
It looks like Big Dish Asia was closed because the concept didn't work there and probably won't work anywhere.