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I cannot understand why CPR need any stores, this sort of thing should be just an online purchase. There's the problem. No-one needs to see a carpet or flooring tile in the store, a decent website would be more than adequate. Clearly though, for this to work, they need to beef up their completely disastrous customer telephone helpline which is currently worse than useless. If management think the current responses from the call centre are good enough, this may not be a company that can be saved??? A heavily dilutive rights issue is now inevitable.
Yes maybe they will profit but they only have 1 store south of Birmingham In Cardiff . Funny enough turning the clocks right back Cardiff was one of the best Allied Carpets stores in their heyday
Both say HOLD....with PH having a reduced tp of 70p....down from 100p last time. Np Tp showing for SC. Not good....
UC are effectively a franchise operation based mainly in the north in peripheral locations. No escaping the fact its run by Paul Eyre who experienced similar problems to Carpetright T/a Paul Eyre Carpets in a former life UC themselves have only recently emerged by going into a prepacked administration in 2013 Maybe some heavy flooding in Midlands and the North might help
Harris family probably watching from the sidelines
It won't be long before this follows Toy R Us and Maplin into administration. The BOD have lost the will and just riding this out for every last penny. Money to be made on the way down as I don't see a recovery.
Is he on another holiday? He has a history of taking off before bad news.
This is going down fast. Another perennial 65% off company which will disappear soon. I would advise to get out and get your money out before it sinks
I dont think so slipping wrong way off the shelf
There is only one reason why the company is dropping like a stone and it is because of poor customer service. I have just had my house fitted with laminate flooring, and I would never consider going to CPR again. The complaints dept has been set up to fob off customers. I even wrote to the CEO, and although he acknowledged my email and said it would be investigated, their "investigation" involved phoning up the branch. Nobody would speak to me or look at my photographic evidence. Wilf Walsh needs to take responsibility for this shambles of a company and resign. If you think I am in the minority, have a look at https://www.facebook.com/groups/carpetright/
Existing carpet should be removed , you don't put new materials on top of old . That's not a professional way . Anyway back to Carpetright a lot of customers want it done the cheaper way and then complain when things go wrong . Carpetright is not a bad company but certain stores can have bad managers who don't sort problems out quickly which results in bad reviews for the company as a whole
Any decent carpet shop would not put carpet on top of carpet wether the customer requested this or not . It's unprofessional so in this case the retailer was correct
Being in the trade for decades Christmas time was always the busiest in the carpet trade but not this year
I totally agree. I would be surprised if they are around this time next year,
Looks like the Carpetright SP is on the floor today....on the floor! Back to work.
It does seem that the fall this morning like all the falls in the retail sector are overdone.Furniture and carpets are a peculiar industry as sometimes a weak post christmas becomes a good spring.Whatever the complaints on customer service,the real problem that products in most retail sectors are exceptional good value at the moment and the problem is that although selling prices are the same or cheaper costs keep going up and margins keep going down.A clear example of this is John Lewis who for the last four years has been classed a winner over xmas but profits keep falling
Anyone know what it has been?
Never buy again from them....badly run company. Going under in no time.
Wow some drop, is it going to bounce to �1.10? or should one keep clear with a barge pole
I haven't been here since Harris Queensway...what a horlicks that was. But interesting what you said about customer dissatisfaction. I went to a local branch and felt somewhat intimidated by the very aggressive (not assertive) salesman.
You got to check CEO total compensation package to understand the motives, which we all know is to get retail investors to buy. If CEO gets over �500k + then the decline in share price would cost him �20k, which isn't so much. But for us retail investors it's a lot of money.
Carpetwrong to retouch 85p. Awful trading statement and now with the demise of CLLN and it's supply chain consumer confidence is at an all time low.
For those who have been disappointed with Carpetright, there is a much simpler, and less competitive company in Headlam Group. Headlam is a distributor of floorcovering and most of their business derives from the UK. It is a progress dividend payer and currently pays a 5% dividend yield. For further details on Headlam, click http://bit.ly/2mLZyHa
If there is one advice I would give to investors, it would be this: “Not every Like-for-Like Sales data is created equal.” And Carpetright is one example. LFL is useless if the company sees falling profits and falling cash flow because the business tries to pull the wool over investors’ eyes with LFL growth. LFL growth is easily achieved by lowering prices without ANY REGARDS to costs. Some large firms use this tactic to get rid of smaller competitors. Afterwards, they raised their prices to make back lost profits. For Carpetright, it’s been ten years and there are more than 4,000 floorcovering businesses in the UK. Even worse, the founder’s son opens a rival firm to compete against Carpetright. To read more, click http://bit.ly/2BdAMZQ