Last checked at 4 Oct 2010 07:00
4 October 2010
AIM: WYN
WYNNSTAY GROUP PLC
("Wynnstay" or "the Group")
Retailer of the Year Award
Wynnstay, the agricultural and retail group, is delighted to announce that the Malvern branch of its pet superstores business, Just for Pets, has won Retailer of the Year at the Pet Industry Awards 2010. The award, which is organised by the pet industry body, the Pet Care Trade Association, is open to all pet retailers in the UK and is designed to recognise a consistently high level of excellence offered by an individual store. The Group's Malvern branch was chosen as representative of the Just for Pets chain of 16 stores.
Amongst the judging criteria were customer service and satisfaction, growth in like-for-like profit over a three year period, shop environment and staff training. Since the launch of the chain in 2007, Just for Pets has focused on providing customers with high customer service standards and a significant proportion of the chain's staff are qualified to provide specialist pet care advice. This award demonstrates the success of this approach and is a pleasing acknowledgement of the quality of both Just for Pets' customer service and product offering.
Commenting on the award, Ken Greetham, Chief Executive, said,
"Our Malvern Just for Pets branch, like the rest of our stores, offers an excellent range of products complemented by knowledgeable staff who are able to give expert advice to our customers.
This combination is popular with customers and we are delighted that this industry award recognises our success."
Enquiries:
| Wynnstay Group plc | Ken Greetham, Chief Executive | T: 01691 828512 |
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| Paul Roberts, Finance Director |
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| Biddicks | Katie Tzouliadis | T: 020 7448 1000 |
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