RE: 11 th March 202628 Mar 2026 13:13
The document is difficult to access, so I’ll try and paste here .
Written Evidence Submitted Daniel Measor at Feedback Medical (DNE0013)
Delivering the Neighbourhood Health Service: Estates (Call for evidence)
Introduction
Feedback Medical is a technology supplier to the NHS, unlocking productivity in healthcare through digital connectivity and asynchronous collaboration. With proven expertise in system integration, we enable teams to work flexibly, share information securely, and deliver care more efficiently.
Asynchronous working in the NHS context means reforming the elements of the patient journey where multiple care contributors need to be available at the same time (analogue working). There are several examples of analogue working practices in the NHS under the current working model, including patients being required to attend in-person appointments, multi-disciplinary team meetings occurring in person or via phone/video calls at a specified time, and advice and guidance being sought during a live call instead of when the clinician has a more appropriate time to respond.
Our approach to the Neighbourhood Health Service is predicated on the recognition that a solution such as Bleepa® would unlock the ability for neighbourhood teams to communicate and collaborate seamlessly and remotely on resident health, not limited to their geographic location within the system, and with in-person care where strictly necessary, being undertaken by community-based teams such as district nursing, community pharmacies and community diagnostic centres.
Under this model, co-location is not a requirement for effective joined-up working across and between teams.
Bleepa, our flagship product, is an award-winning collaboration platform that improves the quality and productivity of patient pathways, enabling health and care organisations to hit targets with their existing clinical workforce. We achieve this by connecting data and digital infrastructure across systems, enabling asynchronous working via an auditable chat log, facilitating medical device-certified image sharing, reducing geographic barriers by enabling care contributions regardless of physical location and removing unnecessary appointments. This is enhanced by initiatives such as straight-to-test pathways, asynchronous multi-disciplinary team working and diagnostic-enhanced advice and guidance.
There are inherent, major risks with prioritising co-location and the creation of new estates over providing the foundational digital technology. One risk is that relying on co-location creates new siloes within these settings by promoting inefficient, analogue working models. As we have seen from existing secondary care settings, placing teams into one building is not a silver bullet to bring about immediate joined-up working, with the challenges being even more pronounced in the neighbourhood health model. Prioritising co-location over fixing the underlying mechanisms of the process woul
Sign In
Follow the stocks
