RE: Bad Sales Staff26 Oct 2017 20:45
I agree, a bad experience can put you off the best companies full stop.
To be fair, That's not what I have experienced, I bought one of those American fridge freezers from them just over a year ago, and the delivery blokes had to take the doors off it to get it in the house, but had not fitted them right, so the ice dispenser did not work. Anyway, long story short they replaced it with a cheaper model without the ice dispenser and not only did they refund the price difference, they gave me a few quid extra for the inconvenience. Replacement is still working fine, so no complaints. Didn't know they were a lot though. Might dip my toe I think.