RE: Robots30 Jun 2016 00:23
You missed out the distribution depots and transport to store which is a large part of the costs for bricks and mortar stores plus shelf stacking, checkout and all the running costs associated with keeping the store open, then they do online at a loss. You still have to store pick, pack and pay a delivery driver plus his van. This is why Sainsburys, Morrisons, ASDA and Tesco are currently closing stores, reducing 24 hour openings and laying staff off they no longer require as they're now becoming unprofitable, a trend which will continue. Sales and profits in the big four are diminishing as online and the discounters surge, nothings going to change that for the forseeable future. Only Ocado, Waitrose, Iceland, ALDI & LIDL have increased market share over the last 3 years.
Suppliers deliver direct to the Ocado CFC's and the robots pick the stock, so now one order can be picked in 5 minutes instead of 2-4 hours therefore matching Amazonfresh for same day delivery over a much larger area than the East of London. The lead time from ordering to delivery could be down to possibly 2 hours. You obviously don't have to pay robots either and they work 24/7 so they will be extremely capital efficient and don't need a fag break.
For those that have done a little bit of research, the OSP will be more than just online, it could also incorporate click and collect and or post/courier, tailored to the retailers needs.