Member Info for Peterrr

Unlike many Phoenix doesn't have a cash flow issue, it is booking realised profit and leverage the market will also look to. Management always talk up the cash from new business. The CEO spent big at the half year, so I am hoping this full year will look pretty good on all measures.

Thanks for that, must have been thinking of some older accounts. So if audit require a full write down not too far to go then.

Thin volume, this has been controlled by the bots for some time, so not too concerned just adding in the drops, although I expect the accounts will not look too happy with any Graphcore write down.

£12.50, stopped out. Just good luck as sold most at 1.25 and pulled a couple of buys around 1.18 just in time. Got them back in from 44p and down every few ticks.

Barclays paid out on 12th, lifting the charge on the assets would have been a prerequisite for the deal.

I think that the legal claim admin costs are a straw man for the loss of market share to other credit providers. Unless it drops a lot more I won't get back in without some evidence of a more robust business plan beyond offshoring to reduce costs and streamlining the legals.

Pedro this is correct and what I have been saying forever. Both the BAU and project management structure needs a clean out, but unfortunately it is deeply entrenched and sold to clients and accepted as best practice. I am concerned Alfonso will be reliant on the same people to effect change who would expose themselves as redundant if they followed through. I think this is the problem Lewis had.

Refer to my earlier posts about the EU expansion, this is Corrine Ripoce's lead on the back of high service standards and improved tech.

Hello all, this is what I reckon:

The new CEO is looking for quick wins and either the skill set is not to the standard or it will take longer to ramp up. The company will introduce software he is familiar with, this will be the same as what Amazon Web services use where he partnered up the telcos. Not a huge capex but monthly subscription with the aim of a more

seamless customer experience and cross selling with fewer headcount covering more calls. This will be linked in with a machine learning tool like comet. There are teams working with these tools but they are silos and need standardising. The German operation is expanding and may end up demonstrating best practice. Still lots of the old guard hanging around on the guise of customer relationship requirements. I'm not sure if they can sell the AI story based on past performance to new customers but some big contracts up for renewal so maybe they will hang around until they are nailed down.

To get back on thread, Xenia Walters from the board of Cirata has been brought in by Adolfo to breathe some life into the cloud and AI offering. He very much has the Amazon vibe which I think will be lapped up by the Institutional Investors. The changes are promised to come thick and fast, but any non tech managers are probably under no illusion now this will involved cuts.

You actually mean the ex Chief Growth Officer, the only dramatic pace gathered was towards the exit.

Refer to my post below.

I feel a bit of a sea change with the last few rounds of redundancies. Costs from the middle and top heavy structure needed to be trimmed and they finally are. From the jobs open and changing management mix it looks like a pivot towards Europe rather than a head to head with slicker Indian operations for new English call centre clients which ends up as a fee race to the bottom. The transition costs will be high for an expansion of existing Euro work but worth it if they get the clients and can service them from Poland/ Bulgaria. Some severe local belt tightening going on so I don't think the next set of accounts will be pretty at all and I expect the press to put the boot in even with a decent medium term plan.

The contract may well be from 2025 AIM, but that is go live and there will be 12 months of billable transition before that + pensions dashboard and other data cleanse bolt ons needed due to the timing of the contract. I'm not one to beat the drum and talk up the bid team, but this is a good win.

Even on JPs prediction the price should not be less than 5.26 now before the div. Yes I think they are wrong anyway and this is an unexpected and welcome gift. Also was looking to top up ex div but will grab some more and the div basically for free now.

Quite a bit of truth in that Trenners, but I expect margins to come under pressure from offshore competition similar to the loss of Teachers Pension with limited provision for UK redundancies. So more one off costs whilst they expand India, South Africa and similar teams. Consulting need to get off their backsides and deliver as that is the only chance at margin improvement IMO.

Hi Billy, preaching to the converted here. If the company were not concerned about the accounts and perception and timed it ex div they wouldn't have put out the RNS. I'll pick up a few more on any drop.

I see this as a Masterchef **it sandwich strategy, slice of nice bread today, slice of 2 day old bread on Monday and crap filling for the punters on 28th.

IFRS 17 will make first year accounting profit lower for most insurers. So I expect a bit of a bigger than usual kicking when this goes ex div, hence the timing, so it goes up before down.

I'm hoping the Bunge/Viterra deal closure in the next week or so will give it a leg up, especially with the disruption to global grain supplies ongoing.

To address some of the earlier comments and chuck in a few of my own.

Can they get out of loss making contracts - no

Is the board at fault - not really, the executive management team is responsible for delivering the cash flow and converting the pipeline. Lots of hiding behind the cyber attack, as predicted.

Have the one off costs finished - no, there is no contingency for lost contracts or the redundancy costs of moving jobs offshore.

Are the bigger clients generally happy - yes, but their own cost pressures make them consider 100% offshore outsource if they can ring-fence for privacy, which some of the Indian outfits have convinced they can.

Are employees generally happy - management realised they had to act fast after the April pay debacle bleed, but the solution is going to impact sometimes slim margins. Luckily some of the talent see the grass is not always greener and return after a few months.

How is the digital offering? Not bad not moving fast enough. May actually get some cyber jobs.

How will Adolfo go? Seems like a nice guy. I was hoping for someone with Amazon's ruthless competition destroying drive. I don't see that. I see the same old guard hanging around being nice to everyone.