John Lewis Contract Win3 Mar 2017 16:02
Implied good spot, I have taken the liberty of posting the article and link, hope you don`t mind.Cheers.
John Lewis upgrades supply and delivery systems
Written by Anthony Strzalek
03/03/2017
John Lewis has selected a new platform from UK tech company Virtualstock, designed to further enhance the retailer’s Supplier Direct business.
Virtualstock’s platform, The Edge, will manage more than one million orders per year across the retail giant’s 350 suppliers. The move is expected to ensure that customers get the same experience regardless of whether items are in stock or shipped directly from the suppliers’ warehouses.
It is hoped that the platform will enable John Lewis to rapidly expand their supplier base and product range, while also streamlining their order management processes, thus increasing sales and savings.
It will also allow customers to precisely track the status of their orders in real-time and for John Lewis to accurately coordinate inventory levels through a centralised system to avoid out of stock orders – a major source of customer dissatisfaction.
Edward Osborne, head of customer delivery model at John Lewis, said: “Virtualstock has revolutionised supply and delivery systems and will unleash huge potential for John Lewis to gain further ground as a leading retailer.”
“Our ability to offer precise order tracking and advanced inventory management demonstrates our commitment to continued innovation in delivering value to our customers.”
Ed Bradley, founder of Virtualstock, added: “We are delighted to have John Lewis, one of the most prestigious brands in retail, as a client. We look forward to delivering digital transformation, improving the customer experience and helping John Lewis to remain at the forefront of the market.”
http://www.retail-systems.com/rs/John_Lewis_Upgrades_Supply_Delivery_Systems.php
Sign In
Follow the stocks
