RE: August is pivotal21 Jul 2020 18:56
"The Relationship Agreement will be effective as from Admission and remain in effect for so long as Richmond Group Limited and any of its associates hold, in aggregate,10% of the total voting rights attaching to the issued share capital of the Company and the Shares continue to be admitted to listing on the Official List of the FCA."
"The Group had only 80 cases referred to FOS in total during the period 1 July to 31 December2017, which is a relatively low number given that the Group had, in total, approximately 334,000 borrowers and guarantorsas of 31 December 2017. The Group has full FCA authorisation. Overtime,it has invested in a number of areas to build its standing with the FCA, such as enhancing its forbearance policy and increasing the detail of its affordability checks. The Group believes its relationship and ongoing dialogue with the FCA ensures it is well placed to anticipate and adapt to any changes in regulatory requirements."
A of A are a long old read.