RE: Help required please22 Jan 2026 18:46
It's odd, becuase on the 5th Jan this year - I had a strange twinge to email the owners of this site and say --
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Hello,
This is a strange email to send, but I just wanted to say - that after using your website for nearly 20 years - I love the fact that it is still fast, responsive and meets the needs like the day I first registered.
Why would I send you such an email - well too many website go through constant redesign , often costing large amounts of money - yet the end result is no better than the original site.
The functionality of your site is great ,fast responsive and logical.
The fact that things don't keep moving around the page - being relocated - means I don't have to learn new ways; and can instead focus on the task at hand
Clear design - everything is where you would expect it
Not over the top CSS - which would slow the render of the page down.
The upshot - if your team are thinking of coming up with a new design - which companies do from time to time - please don't. It's great as it is .
HSBC went through a redesign about 13 years ago - and oh my word - I had to upgrade my whole computer just to be able to access it - what a pain. Ebay, Amazon etc have all redesigned too , and the end result is a website that is so slow and demanding that it has become a pain to use.
Again , I apologise for a strange email - but I just want you to know that you don't need to spend any money on changing things. :)
Your site is great the way it is ( sincerely written)
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Their reply was
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Hi xxxxxxxx,
Thank you for your email. We won't be looking to change the website design as we're aware customers get used to the look and feel of how everything works.
We are looking to dial back on website advertising as we understand it doesn't always provide customers with the best experience if they're not a premium member.
Kind regards,
Craig
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The next day or two after - the site changed layout, still works fine though :) (I'm a bit sad, ,,, don't know why i sent it)