Member Info for DARKBLUE

Trump cancels tariffs 🚀🚀🚀🙌

They flicked the switch this morning after spiking price up to 404.50 to maximum the drop .

Aim / Savage inside information very well informed before the trades are executed.

Nice to have the upper hand.👏👏👏

Https://shecancode.io/why-the-best-leaders-in-the-ai-era-arent-afraid-to-be-wrong/

In banking and insurance, CX in 2026 will be built on trust and personalisation. AI is transforming everyday interactions, but customers still want human support when it matters. The winners are striking the balance: automating the simple, staying human for the complex, and being transparent about how AI is used.

It’s this blend of smart digital and trusted human care that drives loyalty and long‑term value. 

 

Click here to read our latest report: https://lnkd.in/geBFKnPS

#CX2026 #CustomerExperience #BankingCX #InsuranceCX #AIinFS #OmnichannelCX

Expect the savage to return any minute now .😳😩

Join Sameer Vuyyuru, Capita's Chief AI and Product Officer, on Thursday 12 February during #NationalApprenticeshipWeek for QA Ltd's webinar, Beyond the AI Algorithm: Real People, Real Skills, Real Impact.

Sameer will be joining industry leaders from NVIDIA, Microsoft, and Databricks to discuss how apprenticeships are closing the skills gap and building AI confidence across finance, HR, and operations.

Register now 👇

#NAW2026 #AI #Apprenticeships #FutureOfWork

@savage not only your a font of free advice your now a website expert,

I’m doubled over here !😆🤣🤣

Well done simples

GLA

Https://www.capita.com/news-and-insights/insights/2026/cx-trends-for-2026

Our CEO, Adolfo Hernandez, joined LinkedIn for Sales to discuss leadership and AI transformation at Capita.

 

Hear why it’s crucial for sellers to understand both the customer's past journey and the journey ahead 👇

 

“AI is helping to streamline enablement by blending these roles and ensuring every touchpoint has the potential to turn into a lead, but then has a potential to be closed better." Adolfo Hernandez.

 

#CreatingBetter #CustomerFirstAlways #FearlessInnovation #AchieveTogether

@Jcb208 yes funny how both have vanished at the same time.🤔

Oh I the spice girls just came on the radio when two become one 😆🤣

Maybe they finally been caught out 🙌

Nice find MrBrian ,

Thank you for sharing.

Link

https://www.civilserviceworld.com/news/article/turning-vision-into-delivery-ai-that-understands-public-service

Apologies.

As AI becomes part of everyday operations, the challenge is using it well.

In this new article in Civil Service World, Sameer Vuyyuru, Chief AI and Product Officer at Capita explains why we created Capita’s AI Catalyst Lab and AI Catalyst Stack, how it works, and what's next.

"The conversation around AI in the public sector is evolving. We’re moving from pilots to platforms, from isolated use cases to embedded capability. The real opportunity isn’t just to use AI – it’s to use it well." Sameer Vuyyuru.

Read more 👇

#CreatingBetter #CustomerFirstAlways #FearlessInnovation #AI

We’re starting the year with something new... our brand-new website is now live!

Discover our new look and enhanced features including:

🤖 User-friendly AI-powered virtual assistant tool

👩‍💻 Agentforce virtual assistant on our careers pages

🌎Multi-lingual browsing functionality and navigation menus

🌗 Light and dark mode options to suit your viewing preferences

Explore our new website today to learn more about what Capita does and how we create better outcomes for our clients, their customers and citizens. (Link in comments) 👇

#CreatingBetter #BetterTechnology #AchieveTogether #EveryoneIsValued #FearlessInnovation #AI

@Trisor ,

Thank you for sharing the podcast,🙏

Sameer sounds a very humble man with a proven track record.

If this goes global wow 🚀

GLA

We recently expanded our presence in Bulgaria with a new, larger office in Plovdiv - a space designed to foster collaboration, enable hybrid working and supporting the next phase of our growth.

What began with a team of 16 colleagues three years ago has grown to more than 100, and we plan to double the team in 2026, reflecting our commitment to our people, technology and client partnerships in the region.

This milestone marks the ongoing evolution of Capita Experience in Bulgaria, driven by strong talent, performance and partnership across Europe.

#CreatingBetter #CustomerExperience #FutureofWork

We’re is aim and why not letting us know this ????😊😉🤣🤣🤣🤣

GLA

In his reflection on a year of AI transformation at Capita, Chief AI & Product Officer Sameer Vuyyuru highlights how we’ve accelerated our journey to become an AI-enabled business process outsourcer, reshaping services, empowering people and embedding scalable AI across delivery. From over 200 live AI agents in production to significant automation gains across client operations, this evolution is driving stronger outcomes at scale. 

capita.com

Our integrated approach, combining hyperscaler partnerships, the AI Catalyst Stack and human-in-the-loop design, is enabling faster deployments, richer insight and more meaningful work for people and clients alike. As we look ahead, Capita continues to raise the bar for how AI enhances productivity, experience and operational excellence.

Read the full reflection: https://lnkd.in/edR2tR4f

#BPO #AgenticAI #Innovation #CreatingBetter #DigitalTransformation #CXTech

Earlier this year, we launched our new values - the guiding principles that drive behaviour, shape our culture, and steer our strategic direction.

Since collaborating with our colleagues globally through workshops, listening sessions, and surveys, we have been embedding these values across the business, truly representing Capita at its best.

These values are: ​

🤝 Customer first, always​

🧑‍💻 Fearless innovation​

✅ Achieve together​

💙 Everyone is valued

At Capita, we innovate boldly, to grow better together.

#CreatingBetter #CustomerFirstAlways​ #FearlessInnovation​ #AchieveTogether​ #EveryoneIsValued

Well done RazorsEdge ,

Thank you for your daily contributions 👏👏👏

🍾🥂🎅🎉🎄🎁🎉