Linked in update 🙌18 Jul 2025 13:48
As we approach the 13th anniversary of Capita in South Africa, we're also proud to celebrate another significant milestone – one year since the establishment of our presence at Mutual Park in Cape Town.
Since opening, Mutual Park has become Capita’s largest delivery hub, home to over 2,200 colleagues.
The site plays a pivotal role in delivering high-quality, innovative services across key sectors including:
♻️energy and utilities
📱telecommunications
🛍️retail
By strategically partnering with leading hyperscalers, we integrate cutting-edge technology with skilled professionals and proven best practices. This synergy enables us to unlock cost efficiencies while delivering transformative results for our clients. The use of AI in South Africa is also helping to amplify human capability and delivering measurable business impact.
Mutual Park is not only a hub for business operations but also a centre for community engagement. At a recent open day, more than 80 local residents were offered employment opportunities, providing access to stable income and comprehensive benefits.
Huge thanks to Edlin Davis, Managing Director, Neha Singh, Chief Operating Officer, Chantal Oettel, Head of HR and the South Africa team who are leveraging advanced technology and streamlined processes to deliver exceptional customer experiences.