RE: Sp should go the other way28 Feb 2020 21:41
Maybe this will help the SP - I just had this email.
Dear Mr M...….,
We want to let you know that we’re experiencing exceptionally high demand at the moment. More people than usual seem to be placing particularly large orders. As a result, delivery slots are selling out quicker than expected.
We suggest following these useful tips to avoid any disappointment:
• Place your order a little further in advance than you might normally. Ideally, try two or three days before.
• If you can be flexible, book yourself a weekday delivery (Monday–Thursday) instead of a weekend one. We’re unusually busy Friday to Saturday at the moment.
Thank you for your patience and understanding.
Ocado Customer Service team