RE: UK vs US Close >> Friday6 Nov 2025 14:21
Hi all,
In my experience, not just cruising, the general approach seems to be “do/provide the minimum you can get away with”. Sort of Tesco style “stack ‘em high, sell ‘em cheap”. However, businesses that go the extra mile to provide the better service and/or quality actually do better.
Trouble is, I think CCL is like a large tanker - once the course is set, it takes a huge amount of time, effort and not a little money to change it. In the end the only way is incremental. At the moment, my perception is that it appears to be drifting.
Is everything being sacrificed on the altar of achieving “investment grade”?
B