RE: Notable Appointments25 Oct 2022 13:09
neilrich3 - Sarah Humphreys rather enlightening resume on LinkedIn:
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Head Of Sales - Clinical, UK & IHead Of Sales - Clinical, UK & I
Novacyt Group · Full-timeNovacyt Group · Full-time
Feb 2022 - Present · 9 mosFeb 2022 - Present · 9 mos
Reporting into EMEA, brought in to build the UK & I sales team from 3 to 7 team members, to focus on a hunter-gatherer model though 2022, transitioning team to an Account Management model in 2023
Leading a sales team selling a portfolio of molecular diagnostic PCR and lateral flow products across to the NHS and private laboratories, engaging with clinicians, lab team members and procurement.
Agile working required to reverse declining revenue due to the relaxation of COVID testing regulations and support the team in pivoting customers to new portfolio within a competitive established market
Established much needed internal processes to improve the customer experience by re-organising cross functionally to reflect the customer experience – Sales, Customer Service, Technical & MarketingReporting into EMEA, brought in to build the UK & I sales team from 3 to 7 team members, to focus on a hunter-gatherer model though 2022, transitioning team to an Account Management model in 2023 Leading a sales team selling a portfolio of molecular diagnostic PCR and lateral flow products across to the NHS and private laboratories, engaging with clinicians, lab team members and procurement. Agile working required to reverse declining revenue due to the relaxation of COVID testing regulations and support the team in pivoting customers to new portfolio within a competitive established market Established much needed internal processes to improve the customer experience by re-organising cross functionally to reflect the customer experience – Sales, Customer Service, Technical & Marketing
Skills: Recruiting · Coaching · Change Management · Consultative Selling · Training · Analytical Skills · Customer Loyalty · Time Management · Business Strategy · Teamwork · Customer Experience · Business-to-Business (B2B) · Sales Presentations · Direct Sales · Negotiation · Sales Processes
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She may have been a catalyst for change not a long term hire.