RE: Pop13 Aug 2020 18:03
NDN - yes churn, that’s a good description. Exactly what I am trying to describe. I realise you put a positive spin on the business coming back & I for one hope they do.
Fundamentally in a way in which I can understand it, is my explanation for what we are seeing in BT’s financial performance.
Revenue is going down because retail business income is “churning” and being replaced with
0 income if there’s an alternative network in that area
A small percentage of that income if the new retail owner chooses to wholesale / rent BT’s network
Alternatively the retail income is lost because the retail customer no longer wants the service (home phone for instance )
I’m thinking this reflects the results we see, reduced revenue. But with small variations in profit
A continued decline of revenue, will eventually lead to less profit
BT needs to keep paying its bills. So I’m thinking best thing BT can do is find alternatives for retail business to keep revenue up. EV charging, TV, TV sport, IoT alarms, smart homes etc etc
Those are my exact thoughts. A decking revenue leads to less money to make a profit from
I’m guessing cost cutting goes some way, but again there’s always limits and notoriously difficult to actually deliver without impacting revenue again. But again, without the new income, the cyst cutting is from a smaller cake, so if revenue falls enough, cost cutting can’t keep up