eg Solutions PLC Regulatory News (EGS)

15 NOVEMBER 2016

eg solutions plc ("eg" or the "Company")

eg solutions plc signs first mobile and multilingual contract with energy supplier

eg solutions plc (AIM: EGS), the back-office workforce optimisation company, is pleased to announce that it has secured its first mobile and multilingual back office optimisation contract with a new retail energy company. The implementation will support the energy supplier's customer service strategy. 

Under the terms of the contract the Company will implement the eg operational intelligence® software suite and eg mobile™ across approximately 500 back office, call centre and sales staff in Europe to improve end-to-end customer service, optimise the use of resources, remotely as well as on-site, and ensure regulatory compliance. There is potential to expand the implementation to other companies within the energy supplier's wider group.

Elizabeth Gooch, CEO of eg solutions, commented: "I am delighted to announce this new contract win which will utilise the full capabilities of eg operational intelligence® in multiple territories and languages. Our recently launched eg mobile™ software will also provide dashboards, alerts and notifications for operational managers on the move, providing true insight into the full customer service process and promoting world-class operational management capabilities across the group". 

Revenues for the contract are approximately £1.3 million and are scheduled to commence immediately. Approximately £250,000 will be recognised in the current financial year. This contract win is in line with eg's progressive strategy of continuing to increase its UK and global presence as a leading supplier of back office optimisation software.

ENDS

The information communicated in this announcement contains inside information for the purposes of Article 7 of the Market Abuse Regulation (EU) No. 596/2014.

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About eg solutions plc

eg solutions is a back office workforce optimisation software Group. eg pioneered this new market space and developed the most complete, purpose built workforce optimisation software for back offices - the only solution that manages work, people and end-to-end processes wherever they are undertaken, anywhere in the world.

eg solutions' software is now used by leading UK, international and global companies in multiple industry sectors including financial services, healthcare and utilities. Using its forecasting, scheduling, real-time work management and operational analytics capabilities, eg delivers measureable improvements in service, quality, productivity and regulatory compliance. When supported by eg's implementation and training services eg guarantee a return on investment in short timescales.

The Group is listed on AIM, the London Stock Exchange's international market for smaller growing companies (EGS).