RE: RE: Time to buy8 Feb 2022 21:53
Thanks Thordon,
I have done that, below is my complaint to 'england.contactus@nhs.net':
Hello,
I phoned NHS 111 in Hastings E. Sussex on 25/12/2001
My neighbour’s wife (Linda, 67 years old) had been ill with a suspected virus and, after just 5 days from contracting it, became suddenly unable to walk unaided to the bathroom/toilet.
I am not a doctor but felt that her health was very rapidly deteriorating and confusion was setting in.
We clearly stated (to NHS 111) that she had become much worse (after 5 days) and unable to walk.
We stated that she was becoming confused.
NHS 111 asked if they could speak with Linda and then decided she was only fatigued and advised us to phone back in three days if she felt no better.
We felt that NHS 111 were a complete waste of time.
I then phoned 999 emergency services and (in response to their questions) suggested that she was unconscious and barely breathing and had lost a lot of blood – you soon realise that you have to make the patient’s condition seem much worse in order to pass their check-list questioning and in order to get them to come out with an ambulance.
They very quickly came out to help and took her to hospital immediately, after seeing her and realising how seriously ill she was, but Linda died within just a few hours at the local ‘Conquest’ hospital, in Hastings.
Apparently ‘Sepsis’ was to blame (it was mentioned on her death certificate) and NHS 111 did not even consider that as a possibility.
If NHS 111 had taken Linda’s condition seriously or requested an ‘out of hours’ G.P. to visit immediately or contacted NHS 999 it may still have been too late.
However their ‘hands-off’ stance showed an appalling lack of care or understanding of ‘sepsis’.
Kind regards,
Richard A. Buckley