RE: Head of FOS resigns11 Mar 2021 06:13
If there is no agreement on SOA then there may well be a case to go with a JD instead given the shambles at FOS currently. SOA would be the easiest and quickest solution for all and allow Amigo to get back to lending, regardless of my personal feelings about questionable claims. Every lender will receive complaints, that's part of business generally. If they have made mistakes and are genuinely at fault then they should offer redress for this. However, its highly likely that FOS have taken the easy option and upheld complaints due to time/lack of resources rather than investigate fully. Great for them as they get 650 GBP a pop but appalling for lenders/business. This needs to change.