RE: JBTHISTLE: Hub update.20 Jun 2022 18:36
Telegraph Article
Royal Mail’s new “superhub” in Warrington, outside Manchester.
“This place is going to change so much for us as a company.” That’s the hope, at least. The robotic plant is part of the 506-year-old institution’s aim to automate almost all of its increasingly lucrative parcel business by 2023-24, up from a current roughly 50pc.
It comes amid cut-throat competition from other logistics players such as Amazon, and increasingly demanding customers. Meanwhile, the top brass is under pressure to arrest the company’s share price as Czech businessman Daniel Kretinsky, who owns around 20pc, watches on. Royal Mail has shed almost half of its value since the start of the year as fears over industrial unrest loom large this summer. Parcels are a key plank of chief executive Simon Thompson’s vision. Currently accounting for about 56pc of the group’s £8.5bn revenue, sites like the one in Warrington are targeted to boost those figures higher. The 32,000 square metre depot - equal to 4.5 football pitches - is capable of sorting more than 800,000 parcels a day using robots, before delivering them across the north-west of England. It is expected to employ 600 staff at full capacity, albeit making some jobs naturally redundant elsewhere in the ecosystem as few packages are expected to touch the human hand. As demand for handwritten notes dwindles and shoppers turned to home deliveries in record numbers amid the pandemic, Royal Mail has become a self-professed “parcel business that also delivers letters”.
Five billion parcels were sent in the UK in 2020, up from 3.8bn in 2019, with 160 boxes shipped every second - or 14m each day. It meant Royal Mail made most of its money from dispatching packages rather than letters for the first time in history. Although demand has cooled off with customers returning to physical chains in recent months, domestic parcel volumes are still up more than 30pc compared to pre-pandemic levels, the company claims.
The superhubs are part of a wider revamp after years of underinvestment since Royal Mail was privatised in 2013. It formally split from the Post Office a decade ago, although the pair still work closely together.
A second depot, in Northampton, is due to be launched by summer 2023, with a third possibly in the pipeline.
In Warrington, a truckload of Boohoo orders makes its way on to an intelligent system of conveyor belts and scanning technology.
A few metres away, packages from Boots, Asos and Myprotein in large, red containers are picked up and placed by tall robotic arms onto the conveyor belts. They then reach hundreds of ‘slides’ that determine which postcode they are destined for, before being loaded onto vans on the other side of the building.