product review from a Synet client 5 Oct 2013 20:28
Whilst researching SNTY I came across this review from a client who gave the service 5 out of 5. I thought I would post it here as so far the reviews I have found for the SNTY product have been very positive.
"We use the Synety plug-in for Salesforce and it works fantastically well. We are not a large organisation but we do make a lot of outgoing telephone calls. The Synety CloudCall functionality within Salesforce gives us a tangible commercial advantage, we have seen our outbound telemarketing performance increase by 50% since we have partnered with Synety.
Making calls from Salesforce using the Click-to-call is really easy and efficient, the agents do not need lots of training, its intuitive and effective.
Logging call activity and having all the telephone calls saved and accessible within Salesforce makes for a really easy to use system.
The implementation was seamless and support received from Synety was really 1st class.
I have no hesitation in recommending this product. It does what it should, its good value and it helps improve agent efficiency. Any one who uses salesforce and makes telephone calls should really consider this as a great product."