RE: Double edged sword to the positive23 Jul 2022 21:45
Commonsense, " finger in the air it should make £250m".
When would you anticipate that to happen? Thompson says RM UK are losing hand over fist and to be honest I'm not seeing much change in the management style at local level.
One example is the the management team have been tasked with being more focused on certain aspects of the workforce. They are forever poring over and filling out charts on the wall. None of the staff are interested and the workforce have not been briefed so these charts are nothing more than Tracy Emin style scribbles on the wall.
As a safety rep, I was interested in the H&S chart but as I am nosey, I asked one of the managers about the "Productivity" chart. It turns out that they count all the items processed through the mail centre every week, whether sorted by machine or manually, divide this figure by the number of staff in attendance and come up with an "items sorted per hour" figure. Our office sorts letters by machine and parcels manually. Our sorting machines work at about 35,000 items per hour and hand sorting parcels is obviously a lot slower so about 2,500 items per hour. It's like comparing apples with underpants but that's where we are at. Oh and we paid an external consultancy about £6k a week for the best part of a year for these business insights.
So, -£92m...... I'm now surprised the figure is so low....