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MJS1. The annual review of staff is where the problem really lies. Underperforming is monitored and a coaching plan or improvement goals are put in place. As long as they reach the required standard in a given time frame then all is good again. Problem is the focus is only on that defect the rest of their incompetence is ignored for that review. The cycle then starts again but on another aspect of their role. The clever ones have realised this and use it to their advantage, you can’t get rid of an underperforming staff member until you have coached them to improve. Catch 22. The other method these people use is a sideways move into a different role, which then takes a couple of years to settle into. Simpleeeees…
Have to say, when we moved from copper to FTTP at the end of last year the monthly bill went up £1 on a 18 month contract, excluding the CPI+ this April. No up front cost, new router, one halo disc and an Axela enabled wireless phone. Our Dtec phone base is plugged into the router so they work as normal. You even get things like BT answer, the ability to be on the Dtec and receive an incoming call on the WiFi phone. Very happy with all that at no real extra cost. Well done BT…
As mentioned by Fleccy and RGKXD23 BT are going to roll out FTTC no matter what the competition may say or what OFCOM May think. As exchanges are closed copper telephony products will be converted, likely free of charge, onto VOIP. They may still be, in the short term, remain served by copper and later migrated onto fibre. At present the take up of fibre may not be what some may have expected, likely because their copper product works well with reasonable speed. I think some were expecting people to, want more, with supply’s offering a 1gig product, faster than BTs offering. Well people will have realised they do not need that sort of speed in general 25 meg is enough for most. So at present they will stick, especially if they see the price of fibre today a little high. But as has been said E2 would allow those prices to perhaps drop to a level where people will move. Unfortunately by then, possibly due to OFCOM delaying a decision, some Altnets May no longer be around to offer them an alternative…
The day is not to far off when one of those competitors will, cry wolf, once to often and it will blow up in there face. BT has said for over two years that it is going to ramp up its FTTP build, now it has done that and is likely to continue speeding it up, what is so wrong with telling the world how it is. The actual words could have possibly been chosen better, but the fact of the matter is the same however you word it. I have seen competition come and go in the UK telecoms market, they come, build a little, then most go bust or get taken over by a bigger fish. BT still has the largest UK coverage, I expect the other main competitor will still be around in 10 years but there market share will likely be what it is now, local geographic areas, most of the others will suffer as they have in the past.
That’s a bit rich as according to the list the good old USA. Has 4 times as many operating there as the UK, 29 to our 7, let alone the rest of the world.
The chances are that BT is supply connectivity into Russia, as I would suspect are most of the world’s major telecoms companies. Surely it’s better to provide connectivity out of Russia for all of its intelligent members of its population so they can see the true story of what is going on. All the time there is access to the rest of the world there is the hope that the truth will win out in the end… Rant over…
BT started rolling out “Tpon”, effectively FTTC in the mid 90s but the then government regulated so it eventually faded away only being used for some business services . So who is really to blame for the UK not having FTTC back in the late 90s and possibly FTTP not that much later maybe 10-15 years on. As for splitting BT and OR that has been done…
Agree Fleccy, but thinking in the current climate it could be a smart move that would be popular and it could stop the constant media negativity towards BT. And perhaps force others to do the same this year for the good press. I know there are social tariffs, but there are many people who do not fall into their net . It is a difficult one, perhaps something outside the envelope might not be a bad idea. The rises have been in the media for a several weeks now everybody knows they are coming, as others have said with respect to energy suppliers it’s just another few quid each month, but for some I understand it may be just a bit too much. I’m happy to pay the extra, I knew it would go up each year, as do many, but the cost of living bandwagon is now rolling and everyone is watching it for the next bit of bad news. Hopefully the story will not be a big one next year…
Don’t remember anyone getting upset when inflation was running very low did they. The inflation plus x% has been around for years. Perhaps a smart move could have been BT and others saying this year it will only be the 3.9% and not add on inflation.
It’s no surprise they are in trouble. As I posted a few months back, they have had there network on the BT pole that serves me for well over a year now, yet just went on there website with my post code, sorry unable to offer service yet. BT installed there fibre at the end of last summer and went live at the end of November… considering we live in a small rural village that’s pretty impressive. Everybody who wanted fibre BB is now signed up to a service supplied over the BT network, so don’t really see Trooli getting any money back on there investment here. Makes you wonder if they have been set up to failure from the beginning…
Poker. Don’t forget that interest rates were at below 1% since the start of 2009 until just over 6 months ago. That’s nearly 13 years of extremely low inflation during which BT divided, with the exception of covid, increased at a higher rate over the period. Admittedly the SP has fallen, but that only matters when you sell compared to your purchase price. Your investment will have given a better return than a safe savings account likely at or below 0.3% over the period. If you want a safe known return put it in a bank, if you are happy to take a risk for a better return, invest. Simmpeles…
Phat. I said you would be gone by Christmas, and you are certainly fading away, perhaps my prediction was a month or so out. In the month up to 15 Dec there were nearly 20 posts, since 4. It would appear that now the industry action has been resolved you are lost for something to say of any value.
As far as I know vehicles still have trackers as they are linked into the job allocation system to allow the best nearest person for the next job, therefor helping to reduce travel times between jobs. In fact vehicles have been tracked since around 2010 when first trailed. If you see several vehicles regularly in a location it is likely there is a project going on in that area, it could also be the location of a BT premises, then again it could just be a very good cafe…