RE: Ignore the trolls15 Apr 2020 21:32
Both the Google Play Store and the Apple App store reviews are submitted by users with their comments, not sure how much better you can get, unless you want to pay for reviews.
It seems to me that the users are saying if they think it is rubbish or if they love it, so, unless you want to say that these reviews are fake things look pretty good to me.
Business always say ow difficult it is to get feedback from your customers when things go well, and how loud customers can be when things have gone wrong.
To get people logging on specifically to say that they like the app is a really good thing.