RE: LTT25 Nov 2021 14:41
To be be honest, Godders, I too have received those ‘curt’ responses but they seem to emulate from the Chairman who appears very brusque and being an accountant, may well lack in inter personal skills. Southern Water customers may well agree.
I’ve found Sam to be very approachable but like you, am resigned to having a high entry point, and having to suffer those who crow about joining a 5p.
Like you I don’t think the situation is recoverable with the current Board in charge. We have no way to remove them and so they continue to collect their wages. Money for old rope really …