RE: Only another -8% to go30 Jul 2020 13:29
So we're in the middle of a global pandemic which has caused macro-economic crises and the UK in particular is facing a no-deal Brexit on 31st December. Where exactly do you think the share price should be on the rolling 12 month chart? Somewhere in the middle perhaps? These aren't issues that are within the Bank's control so the question is, how well is it weathering the storm and the answer to that is very well indeed. It went into this crisis better capitalised than almost any other Bank and as a result it is entirely safe right now. Not only that but it is taking many extraordinary measures to play a very positive role in society. It transformed part of its HQ into a food bank where they are preparing 1500 meals a day for NHS staff and charities, they made 330,000 calls to vulnerable customers just to check on their welfare. Virtually the entire Bank globally moved to home working - seamlessly, thanks to its prior investment in remote working capability (other banks have had a nightmare with this). As a customer, I personally needed a mortgage payment holiday early on because I was just about to purchase a Freehold and all my savings were in shares that were shot to ribbons by the pandemic. I can tell you, the experience with NW was superb and the experience with my other financial services providers was awful. NWG helped 240,000 other customers like me to secure a mortgage payment holiday using the same process. They created a dedicated phone line for NHS workers and vulnerable customers. They made £15bn lending available to businesses. They've raised and donated millions to charities over this period. They've appointed Lord Stern to advise on implementing very ambitious climate change targets. To say that the Bank has lost its way and there is total incompetence from the top - what, because the share price is nearing a 12 month low (because of a pandemic and Brexit), just suggests a total lack of understanding about the organisation. The Bank has possibly never in its history had a more sustainable and community-spirited purpose, and it comes under the leadership of the first ever female CEO of a FTSE 100 company who, gender aside, is a genuinely remarkable person, committed to ensuring that the Bank succeeds by way of being a positive force in the communities and the economies that it serves. The emphasis on the pandemic inside the Bank has been massive but not "all of the focus" is on it because there is still a business to run in 26 different countries. And so the name change has gone ahead but the Bank recognises that while its name is important, it is how it does business with its customers that matters. As something like 90%+ of its customers bank with NatWest, the name has changed from RBS Group (and all its connotations with malpractice and the global financial crisis) to NatWest Group. The rebrand has not stopped the Bank from responding to the pandemic at all. It has been successfully spinning many, many plates in tandem.