AGM (part 1)31 Oct 2023 15:09
Hi all,
So I attended the AGM today, here is a quick summary.
The directors appeared very happy with the state of play. Everyone was in good spirits, the business is performing inline/ahead of expectations (they don't do forecasts). Lost UKG income is being replaced and the strategy is working well. All resolutions passed, then the meeting closed and they opened to questions.
The RNS earlier in the day was discussed. It was great that we have updated on UKG but we (the shareholders present) requested that the company disclose further in the 1H results the true revenue impact associated with the loss of UKG so we can see for ourselves the like for like and underlying growth in 1H 23 verses 1H24 with and without UKG. We reiterated that whilst management can see the more detailed growth picture, we as shareholders cannot. This means we must wait until the final results for 2024 to work through and even then the picture would remain murky. Marie-Claire took this on board with nods from Paul so we really hope that we'll get this view as we can only see an outcome that is positive.
We discussed the US business in more detail than ever before. We have 9 FTE based in the US. They are doing an amazing job and across HCM we are now working with 40 software vendors. These US staff is supported from the UK, this provides a very cost efficient way of working. As reported in the RNS today subscriptions are up significantly. As the software vendors are doing much of the business development, and we support from the UK in the background, we do not need to add significantly to the head count as we grow. We have a very scalable and low overhead operating model with reoccurring revenues. Not only is this growing rapidly in the US but we now have the rest of the world (reported as up 35% from a low base to scale on) again without adding much overhead. Given our growing presence in the US, Marie-Claire is out in the US in a few weeks time and will present to some US investors our business and model - exciting stuff.
Both MD's are making an enormous difference, and supporting each others strategies.
We didn't go deep on Safetell other than the automated doors install and maintenance business is scaling and teeing nicely with safety screens as an overall package. We are winning further contracts and all this scale is reducing the sub-scale inefficiencies previously reported. A UK servicing network is being established for national UK businesses/stores and Government contracts.
We talked capital and fundraising and whether this was needed. No need to do anything on either front at present was the confident response. Supplemented by that doesn't mean that where it might make sense from a growth or acquisitions perspective, it wouldn't be ruled out. I took from this that we are well positioned given the cash balance increases YoY recently announced and further positive traction into 2024.