Member Info for D-Geeman

My biggest 'if only' share was not buying Tesla when I bookmarked it. I bought Boeing instead (made 4% by the time I sold) as they were low after problems (understatement) with the 737 Max and I thought they'd recover sooner or later. They probably will.

Anyway, I only bookmarked Tesla at around $500 and thought I'd buy some if they came back into the £400s. Since then they've gone up so much that each share was divided into 10 and these 1/10 shares are now $941.29.

So that's around $500 to effectively $9412.90...

It does show what can happen but has also had the effect of making me stick with things longer than I should, just in case.

Wyn, Good luck with WOSG :) I see they were oversold recently. You have mentioned them before and they must be good.

Dontgive, on the eve gifts, wasn't this the one eve were selling as a gift? If not the same, very similar:
https://www.amazon.co.uk/KIKKERLAND-Kikkerland-Doorknob-Pocket/dp/B07YGNFT8J

I would say eve is in much better shape than when we talked two years ago, before covid, and there was that bleak time the SP was below a penny. If the profit on a mattress is 55% before marketing costs then I can see why CC wants the brand awareness to do the heavy lifting (not the marketing budget) as time goes on. A few more products like the sleep away range and they could even claim to be a more individual brand.

Fender Stratocaster isn’t it?!

(You told us during our G4 music discussion quite a while ago!)

Wyn, we shall need you to post your guitar version of "#Eve: Everything Gonna Be Alright" on Youtube at this rate...

A couple of weeks ago my daughter was 1 of 8 – of a class of 30 – not testing positive for covid. So 22 were at home and so was one (or both) parent. It's getting much better with classes near full strength again but these terrible reviews are probably the result of people at eve and people at DX being in the same boat as us, 10 days ago.

Hopefully the reviews will improve soon as Omicron infection recedes. Eve say they are getting more CS staff and didn't they mention that they lost some staff after Brexit with some European workers deciding to quit the UK?

Sadly, couriers are not the most reliable sort. They get paid to be fast – and even if they aren't paid to be fast, they finish work earlier the faster they are. It's bound to lead to poor experiences by customers. I bet CC is in a constant state of fury at the 'friction points' in the delivery process. DX are not in great shape either at the moment with their shares suspended. It can't be good for morale. There will always be bad examples of deliveries gone wrong as some people who work for couriers really couldn't care less, and probably switch jobs more often than average. Incidentally, I didn't get a reply from DX regarding my contact with them.

We have more time to wait seems to be the prevailing view now.

(My wife banned me from investing in the $Inc company she works for but if I had, two years ago, I'd be 70% up. Sometimes one spends a lot of time on a problem when the easiest and sensible answer was always in plain view!)

(Can I say it?) There's no such thing as a free lunch.

Behind a paywall but looks like they spoke to CC
https://www.telegraph.co.uk/health-fitness/mind/tips-better-sleep-night-rest-hacks-mental-physical-health-2022/

10 tips for better sleep at night in 2022 - The Telegraph
3 days ago — According to Cheryl Calverley, CEO at Eve Sleep, sleep is always the answer. "Without good sleep it's impossible to lose weight or be fitter, improve your ...

Someone has seen fit to post the music on Youtube https://www.youtube.com/watch?v=MSUhH0hP3Q4

And good mattress topper review in the Independent
https://www.independent.co.uk/extras/indybest/house-garden/mattresses/eve-mattress-topper-review-b2001750.html?fr=operanews

TP. Small sliver of good news:

Despite the nearly 100 'bad' reviews (an ath :( in January so far, we do have 165 great reviews, and 26 good = 186 happy customer reviews. In January '21 we had a grand total of 177 reviews and some of those (often around 20 at that time) must have been poor. 157'ish good reviews a year ago?

And since many more happy customers don't bother with a review (TP is skewed to poor reviewers' comments as we know) there is some comfort there.

Dontgive, thanks for posting the link to 'The Snapshot'? (I'd forgotten about the hammering!) Nice if people find that final message of confidence on youtube.

Wyn, I have copied your 'sell 30% at 30% profit' technique / scenario into my archive and also into practice in a small way. If I had done that for the last 3 yrs I'd be well ahead of where I am now. Having said that, if I change now then I might partly miss out on eve suddenly perking up, or SNG etc etc. now that the odds of something really good being in my PF (after the dodgy ones are taken into account and as its all a 'crap-shoot') could be higher, on probability alone. Actually, I am well up on SNG and I still have faith there in so much as one can tell these things.

However, I always intended my smaller eve holding in my F&S acc to be tradeable so I've set a sell order for 30% of them (but at +50% from where I bought as eve as experience shows that they can move strongly). I will see how it goes!

AS could have something super exciting on the animal side, who knows. Presumably it's all part of the AVCT business to him.
https://avactaanimalhealth.com

Could be coincidence since I emailed eve regarding their TP page still mentioning that they have a '100 day trial period'. I now see this:

'eve Sleep
Every great day starts the night before
Total transparency

1 year trial
We give you 1 year to make sure your mattress is just right, because sometimes it takes a little bit of time to get acquainted. We’re confident once you try it, you’ll want to keep it forever.'

(And the phone number has gone!)

Their shares are still suspended. I loosely follow their BB to see how healthy they are. People report seeing their vans more, which I have noticed too.
https://www.lse.co.uk/ShareChat.asp?ShareTicker=DX.&share=Dx-Plc

I might take the Argos option but I am not certain Argos give the 365 night trail (or the previous 100 night trial) ; could be something that eve give directly via their site. I'd need to check.

My hope is that the poor reviews will reduce once Covid is truly on the back-foot in spring; sooner the better for reviews. The bricks and mortar shops are probably getting some of their footfall back now which is less good for eve.

I see that there was another new person, started work a week ago, in the UK.

https://www.linkedin.com/feed/update/urn:li:activity:6889554746085019648/

Two customers have used the opportunity to complain in the comments section. Interestingly the two complainants do have good jobs so whilst its a great shame that they are unhappy they are 'premium' type people.

I resisted the temptation to make a comment myself on the lines of 'I know from their site that eve have been struggling with staff sickness. I'm sure they will get back to you soon'.

I see there were 11 trades yesterday, but I can only see 10 and only 10 on the London Stock Exchange page for eve. Shows that we don't see everything though we more or less knew that from the way the price moves and the trades that are listed; not always showing the same activity.

Don'tgive, I'm pretty sure (almost certain) that these are people working on the website only, and associated tech areas.

You never know, selling in India one day!

The eve sleep.fr would have to take people to french speakers as queries do at the moment. They do have French speaking customer service folk.

I was slightly puzzled that the new members of the team are not shown with the existing members in one shot. India has a lot of highly skilled IT people so not surprising that eve is using the talent there, and getting good value for money too. Someone was holding the camera but it does look like an unusually small gathering to me.. Other people on the team working from home or just shy perhaps? Anyway, it probably helped the new people feel at home with eve and introduces them to the UK eve people, and us investors.

I guess that since the live 'chat' is only open from 10am to 2pm (and has been available the last couple of times I looked, though I didn't press 'chat' of course) and with the time difference, live chat is currently UK based. Since everything is on the computer now it should be possible to offer a perfectly good helpline from India at a better price. With 'chat' they could run that from India with hardly anyone noticing. People do like to talk to UK staff and good if the UK service is affordable but anything to turn a profit sooner rather than later is probably a good idea.

And new eve staff in Bangalore
https://www.linkedin.com/feed/update/urn:li:share:6892063386713341952/?midToken=AQFQRrTNI-vEBg&midSig=1pxV_HK2ssYa41&trk=eml-email_network_conversations_01-hero-2-check_update_cta&trkEmail=eml-email_network_conversations_01-hero-2-check_update_cta-null-1arrt1%7Ekyys1a02%7Ebw-null-neptune%2Ffeed%2Eupdate

https://uk.news.yahoo.com/sleep-midnight-actually-worth-more-180300675.html

'With that in mind, intent on finding out if sleep before midnight actually is somehow more magical in comparison to all the hours of snoozing that come post 12am, we had a chat with Dave Gibson, an expert at eve Sleep (you know, the ones who make the famous hybrid mattresses) and founder of The Sleep Site.'

detrimental Effect

'1 year trial period, as does the link in the delivery email which I received - the only documentation I have from the company' can't be true as she says they've had the mattress for more than 6 months. The delivery email will have been sent July 21 at the very latest so she is getting revenge in at not being entitled to 1 year trial.. Obviously her star rating will stick (I assume it's one star) but people will read that and dismiss it, if they think things through.

As for the salary, I guess if you want talented people..

If they want someone talented then they are in competition with other more stable and established employers. Someone doing their research will want a good salary for the risk of going with a company that is not yet profitable. A challenge and opportunity, yes, but also a bit of a risk.

If they offer a low salary they will attract poor candidates and then that will have a much more detrimental affect than a slightly lower bank balance.

Happy to trust CC on the salaries they offer as she should know better than me.