RE: Return to dividends perhaps ?7 Nov 2022 17:40
Problems at John Lewis could be very relevant.
The last set of results from Ocado Retail showed a fall in individual customer spend, but with sales supported by an increase in the number of customers.
If John Lewis is leaching customers, they are most likely to move their loyalty to M&S.
Therefore, we may find the same patten in M&S, although customers are spending less, there are more customers - just how much difference this makes remains to be seen.
Picking up customers is vital for M&S and Ocado Retail - when the economy improves, and customer spend recovers, sales will rise dramatically.