Slight Panic11 Jul 2019 16:41
Checking my Halifax Share Dealing Account {CMA} today (11/07/20) I noticed that my FRR shares had vanished!
A slight panic encouraged me to phone Halifax help line and query what was going on.
The 1st responder told me the shares had been “De-listed, The company liquidated, The shares withdrawn by FRR, The shares didn't exist anymore, I no longer owned them and that Halifax had been instructed to remove them from my account!”
WhooooH....SLOW DOWN!
I responded that I knew of the de-listing from 'The Market' and that FRR had become a 'Private Ltd Co. so I STILL owned a share in FRR.
“NO,no, no” this Ronald continued “These shares are GONE!”
Not believing this person I insisted on speaking to his supervisor, whom he said would tell me the same story.
After being put on hold for many times due to internal consultations backwards and forwards, a more helpful lady called Megan told me that Computershare would be sending Halifax a 'Nominee Share Certificate', and at that time Halifax would put my suspended shares back in my Share dealing Account.
Phew! I thanked the lady, wished her 'good afternoon' and hung up.
REALY NOT IMPRESSED WITH HALIFAX 1st RESPONSE!
Good Luck Chaps
Cavey