RE: ii17 Dec 2021 16:21
Hi Guys, thanks for the feedback.
cochv, I know what you say. ii charge me with the 99p, then give a 99p credit, making the trade free.
Mike, my mistake, £9.99 is the monthly flat fee, and ii do give you one "free" trade per month (and it does accrue)
Like I said, I don't trade very often. I was with "The Trade Centre" and got taken over by ii, so had little choice in the matter.
ii has been cheaper, but their customer care centre is poor. If you have a query, you end up hanging on the phone for ages. Plus their call handlers don't seem to be that smart. The share centre always answered promptly, and their knowledge was very good.
Small matters, but once you've had very good service, you notice the difference. No going back though.