RE: Massive value destruction, or Undervalued?21 Jan 2021 08:58
The thing is, all those USPs are great for a world where remote meetings are conducted by telephone conference. That used to be a thing. I haven't been on a single telephone confrerence since April 2020. Everybody uses vide conferencing solutions such as Zoom, Teams, Google Meet etc. These are all low cost (or bundled with a 365 subscription), high quality and have all of the "USPs" other than telephone routing. But telephone routing wouldn't be of benefit anyway as the video call quality is more than adequate. It's also possible to record meetings, have automatic transcription etc none of which is possible with a telephone based solution.
I am also on the fence, but I really do think the world has moved on in the past 12 months. Anything to do with telephone conferencing is yesterdays child, and there's so much competition in the vidoeconference space - none of the competitors are difficult to use, and they all have similar functions. I think it's going to be really difficult for them to carve out a niche.