RE: BT Debt vs others20 Feb 2026 09:18
IOT5G - if your point is BT has big staff numbers & therefore huge costs (not just wages) across so many differ t lines of business then you’re definitely right.
They have a plan to deal with this, but the costs of doing this in itself will be very costly. We already know what their plans are and this will help, but 55,000 staff to lose will be very difficult.
One of the plans is to heavily rely on AI. This alone raises all kinds of doubts, not to mention how could a business have 55,000 staff to lose? Even considering technology transformation that’s a big number.
It’s also not just about the number of staff, if there are still as many areas of business etc then some costs carry on
Then there is the technology. AI & other technologies don’t come for free. So replacing people costs for technology costs, what does that look like ?.
My experience of rolling out new working practices and technology never runs smoothly & rarely gets close to saving the right amount of costs, which often get shifted into other budgets to hide them…..
So yes BT has to get smaller and much
More agile for its future, the difficulty of delivering (without making things worse) should not be underestimated, doing this isn’t a throw away comment some people on here do.
Listening to posters on here, sounds like the best people are first to leave & that middle managers will struggle to deliver.
Unbelievably difficult to deliver these plans in a way that will make BT stronger, rather than weaker, before this, BT has to start increasing income or at least stabilise what they have IMO.
I watch with fascination & in ore of the senior team who will be taking this on.